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Support Analyst

Elitetechnology
4 months ago
Full-time
Remote
Worldwide
Remote Customer Support

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Job Description:

The Support Analyst is the primary service contact assisting customers to effectively utilize the software to meet their firm’s business objectives. The Support Analyst leverages advanced software troubleshooting skills, strong business acumen, and prove... Click Apply to read the full job description.