Merchant Support Specialist Position Summary
The Merchant Support Specialist is responsible for managing, processing, and maintaining the merchant onboarding process. The individual in this position plays a pivotal role in ensuring a seamless and efficient onboarding experience. The Merchant Support Specialist works closely with the sales team to ensure clients are onboarded accurately and in a timely manner. The role involves conducting due diligence to verify merchants and to ensure the accuracy of the information provided. The individual also plays a key role in customer service and answers support calls and emails. The Merchant Support Specialist must have a deep understanding and knowledge of the payment industry, merchan... Click Apply to read the full job description.