Manager, Technical Account Manager - AMER

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? ROLE OVERVIEW We are seeking an experienced Manager, Technical Account Management (TAM) to lead and scale a high-performing team of enterprise TAMs in the United States. This leader will be responsible for driving technical adoption, production resiliency, best-practice implementation, and measurable customer health outcomes across a portfolio of strategic enterprise accounts. The TAM organization serves as a proactive technical advisory function not reactive support. Your team will ensure Redis is architected, deployed, and operated according to enterprise-grade standards, deeply embedded within customers’ engineering ecosystems, and positioned for long-term expansion. Success in this role will be measured by: - Customer health score improvement - A... Click Apply to read the full job description.