N

Digital Customer Success Program Manager

Notion
6 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. ABOUT THE ROLE: The Digital CS team is building the next generation of scalable customer outcomes — designed to drive value across thousands of accounts and directly enable our CSM 2.0 strategy. This role is the operational backbone of that vision. You’ll design systems, build automation, and run experiments that turn strategy into scalable programs. You’ll join a small, high-impact team building this function from the ground up globally. WHAT YOU'LL ACHIEVE: - Build and optimize... Click Apply to read the full job description.