All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the role: We are seeking inspired technology professionals who thrive on challenges and aspire to be part of a cutting-edge, cloud-based Directory Platform. As a Customer Support Associate, you will oversee daily inbound case queues and tooling, contribute to technical documentation, and engage directly with our customers to ensure their success. This is an exceptional opportunity to join a well-funded, rapidly growing company with a market-leading product. You will have the chance to expand your technical expertise and share your knowledge as we scale our global, world-class support team. You... Click Apply to read the full job description.