Customer Success Engineer - Costa Rica

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Redis is looking for highly talented Customer Success Engineers/Developers to join our CSE Team in Costa Rica. Our CSE’s play a crucial role in our organization by assisting customers in overcoming obstacles, offering essential guidance for product adoption, and cultivating strong client relationships. They act as advocates for our customers within the company. Additionally, CSEs promote company interests by identifying opportunities for upselling and cross-selling to existing customers. In essence, CSEs collaborate closely with customers in the post-sales phase, delivering comprehensive account management. In this role you will be the liaison for top-tier clients, managing their customer success journey, ensuring they meet their goals, and helping t... Click Apply to read the full job description.