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Bilingual International Customer Support Representative

Natera
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support

POSITION SUMMARY

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The International Customer Support Representative provides world-class service to our international customers. This position will serve as the primary point of contact for our international Sales team and international customers. This role will assist healthcare professionals, laboratories, and other internal and external partners to ensure a smooth ordering and reporting process, ensuring a smooth experience throughout the entire customer journey. Β The ideal candidate will be passionate about providing excellent support and a willingness to quickly learn about our products and services. This role requires the ability to work independently, multi-task, and use critical thinking skills to troubleshoot and resolve issues in a timely manner.

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PRIMARY RESPONSIBILITIE... Click Apply to read the full job description.