Technical Support Engineer

SpecterOps is looking for a Technical Support Engineer to help BloodHound Enterprise customers troubleshoot complex technical issues and get back to work with confidence. BloodHound Enterprise helps security teams understand identity-driven attack paths, prioritize remediation, and reduce risk across their environments.

You’ll support customers using both SaaS and on-premises deployments, working through issues that span the application, data collection, authentication, integrations, and the customer’s environment. You’ll own support cases from the first response through resolution, partner with Technical Account Managers, and work with Product and Engineering when an issue needs deeper investigation.

We’re looking for an experienced troubleshooter who asks good questions, communicates clearly, and follows through. You don’t need to arrive as a BloodHound expert or know every technology our customers use. You do need a strong technical foundation and the curiosity to learn unfamiliar systems.

• Salary Range: $100,000–$125,000 base salary annually, commensurate with experience.&l... Click Apply to read the full job description.