Technical Customer Care Specialist I (Dealertrack DMS AH)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Customer Care Specialist I (Dealertrack DMS AH) based in the United States. This fully remote role provides technical and customer support for a suite of automotive dealership software products.You will help customers resolve routine product and technical questions while delivering responsive, accurate, and professional service.The position combines troubleshooting, case management, product expertise, and cross-functional collaboration.You will build strong knowledge of the supported platforms and the devices and systems they depend on.Success in the role requires strong organization, follow-through, and the ability to manage multiple customer issues simultaneously.You will work both independently and as part of a broader support organization in a fast-paced environment.This is an excellent opportunity for an early-career professional seeking to develop technical support and customer service expertise.