Strategic Account Manager, Medical Communications

A Strategic Account Manager (SAM) is the first line of support to the Strategic Account Director. In this position, the SAMs will manage projects under the direction of the Strategic Account Director, and having mastered the responsibilities outlined below, eventually assume their own book of business as a Strategic Account Director (StrAcctDir).

The SAM will work hand-in-hand with the StrAcctDirs to meet and exceed their goals through support and execution of their core responsibilities:

Big Picture for Clients

• Understand the business challenges your client is facing and what strategic questions they are or should be asking
• Help clients define and achieve their business goals
• Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year
• Manage and strengthen client relationships
• Propose, sell to clients, and oversee ideas and projects that are tied to clients’ objectives
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