This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Support Engineer based in Brazil. We are seeking a technically skilled Software Support Engineer to help maintain and improve a critical internal platform used by teams and clients.This role focuses on troubleshooting, production support, feature validation, and ensuring system reliability through effective engineering practices.You will collaborate closely with technical leadership, contributing to daily platform improvements and operational excellence.The position combines software engineering expertise with AI-assisted development workflows and modern debugging approaches.You will have the opportunity to work independently, solve complex technical challenges, and directly impact product stability and user experience.This is an ideal opportunity for an engineer who enjoys ownership, problem-solving, and working in a fast-moving technology environment.