ServiceNow Risk Engineer
9025 CVS Shared Services Resources LLCWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARY
CVS Health is hiring a ServiceNow Risk Products Engineer that is responsible for the development, configuration, integration, and operational support of ServiceNow IT Integrated Risk Management (IRM), Governance, Risk & Compliance (GRC), and Third-Party Risk Management (TPRM) modules. This role partners closely with Risk, Compliance, Security, IT Operations, and business stakeholders to deliver scalable, automated, and compliant ServiceNow solutions that support enterprise risk management and service delivery objectives.
The ideal candidate is a hands-on ServiceNow developer with strong platform knowledge, experience implementing risk-related workflows, and a passion for automation, data quality, and continuous improvement.
What we expect of you –
Deep understanding of the TPRM and IRM modules of ServiceNow to advise on quality solutions to business needs
An independent self-starter, with the ability to work as part of a team of engineers
Ability to translate stories into code using best practices that reduce technical debt on the platform
Vision to guide the product through automation and AI-assistance, where applicable
Triage, investigate, and resolve issues in accordance to enterprise SLAs
Development of approved stories in bi-weekly sprint cadences
Presenting non-standard technical solutions in architecture boards for approval
Refining technical requirements of new stories prior to development
Assisting in code and peer review of other team member stories
Ensuring production delivery during releases
Defect remediation in response to upgrades, incident tickets, and other unplanned events
Thought leadership fsor aligning to leading product practices.
REQUIRED QUALIFICATIONS
5+ years' experience with the capabilities below:
ServiceNow IRM (Integrated Risk Management) and/or TPRM (Third‑Party Risk Management) products.
ServiceNow IRM modules, including Risk Management, Policy & Compliance, Issues Management, Audit Management, and Third‑Party Risk Management workflows.
Developing risk, compliance, audit, security, and vendor‑risk requirements into stories aligned to ServiceNow out‑of‑the‑box capabilities.
Experience working closely with ServiceNow developers or architects on configuration decisions.
Regulatory and risk frameworks that commonly drive IRM/TPRM implementations (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk).
PREFERRED QUALIFICATIONS
ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist – IRM or TPRM
Experience supporting highly regulated environments (e.g., healthcare, financial services, insurance, or large enterprise risk programs)
Microcertifications in ServiceNow AI, ITSM, ITOM, CMDB or other related disciplines
EDUCATION
Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).
BUSINESS OVERVIEW
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$101,970.00 - $203,940.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.