Senior User Researcher, Human Centered Design and Human Factors

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior User Researcher, Human Centered Design and Human Factors based in United States. This role offers an opportunity to shape how people interact with critical digital government services and public-sector systems.You will lead research initiatives across the full lifecycle, from discovery and exploration through validation and implementation.The position combines human-centered design, usability, accessibility, and human factors to turn user insight into meaningful improvements.You will serve as a technical leader for research teams while mentoring colleagues and maintaining high methodological standards.The role involves close collaboration with designers, product managers, engineers, and senior government stakeholders.Your findings will directly inform digital services, policies, and experiences that can affect millions of people.This is a high-impact, mission-driven opportunity with significant visibility and potential for long-term leadership growth.