Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7.
Front is a customer operations platform that helps teams work better together. At the core of everything we build is the Foundations team — the engineers who make it possible for the rest of engineering to move fast and build with confidence. This team owns the frameworks, libraries, and internal systems that power Front's backend, from our event-driven task queue to our CI/CD infrastructure and database ORM.
As a Software Engineer on the Foundations team, you'll work at the intersection of platform engineering and developer experience. You won't be building features end users click on — you'll be building the systems that make those features possible. If you're energized by designing for scale, eliminating friction across engineering teams, and setting the architectural patterns that an entire company relies on, this role is for you.
What will you be doing?
- Building and maintaining shared backend frameworks, libraries, and internal tooling used by engineering teams across Front
- Designing and implementing systems with a strong emphasis on reliability, observability, and performance — including our task queue, batch job framework, database ORM, and real-time event infrastructure
- Owning and evolving our CI/CD systems, ensuring fast, reliable, and safe delivery pipelines
- Designing and implementing tooling for automated infrastructure provisioning
- Collaborating closely with other engineering teams to understand their pain points, establish shared patterns, and d