Senior/Principal Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior/Principal Customer Success Manager based in United States. This role focuses on driving long-term customer value within a managed cloud and SaaS environment.You will own strategic customer relationships, helping organizations maximize adoption, achieve business outcomes, and expand their technology investments.The position combines relationship management, business strategy, and technology expertise to strengthen customer loyalty and revenue growth.You will collaborate with cross-functional teams to deliver exceptional experiences and influence product evolution through customer insights.As a trusted advisor to senior stakeholders, you will guide customers through their digital transformation journeys.This is an opportunity to make a measurable impact in a global, collaborative, and innovation-driven environment.