Senior Manager, Renewals

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Manager, Renewals based in the United States. The Senior Manager, Renewals will build and lead a global renewals organization responsible for customer retention across Commercial, Enterprise, and Public Sector segments. This strategic leadership role owns the renewal forecast and gross retention performance, while establishing the processes, commercial policies, and operating cadence needed to support predictable growth. You will recruit, develop, and empower a high-performing team, shaping the structure of a function that is still in its early stages. Working closely with Customer Success, Sales, Finance, and Revenue Operations, you will improve account ownership, renewal forecasting, and risk management. You will also influence high-value customer decisions and develop scalable renewal strategies across segments and regions in a fast-moving technology environment.