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Renewal Operations Manager

Instructure
1 day ago
Full-time
Remote
Worldwide
Remote Operations
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Primary Responsibilities ● Rhythm of the business: Own the cadence of renewal manager reviews and CS BU leader forecast alignment, through the weekly leadership meeting with the Renewals leader and Finance, to the final vetted Weekly Deck handoff to Rachel. ● Weekly renewal forecasting: Run the end-to-end weekly forecast, pull and refresh the ATR model via the Google Colab notebook, audit and adjust the Forecast Walk with manual Salesforce corrections, push shifts to the week-over-week dashboard, and maintain the FCST Call Calculator so business unit leaders can set their forward-looking quarter and year call. ● Weekly narrative and rhythm commentary (first 90-day priority): Build the "why" behind forecast movements each week, the Rhythm of Business commentary ... Click Apply to read the full job description.