Project Management Lead

Position Summary:

The Project Management Lead works in conjunction with internal teams (and clients in some cases) in order to plan, move and track tasks.  This individual will be responsible for onboarding new clients, keep close track of internal & client activities/queries, provide support to manage legal compliance paperwork (licenses, TPAs, SOWs etc…) and provide administrative support. The lead, reporting to Senior Client Success Manager and in partnership with them will be expected to be the main communication hub between all parties for assigned accounts.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

• Create, manage, and maintain tickets in project management software (knowledge of JIRA / MS Project or an equivalent project management tool will be advantageous)
• Orchestrate day-to-day activities – preparation of onboarding checklists, follow-ups on tickets, setting client expectations and tracking reports
• Prioritize and manage m... Click Apply to read the full job description.