This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Support Specialist based in Canada. This role offers an opportunity for an experienced electrical or mechanical estimator to transition into the technology sector while leveraging valuable industry knowledge.You will support customers using innovative cloud-based software designed to improve workflows within the construction industry.The position combines technical problem-solving, customer education, and relationship-building in a collaborative remote environment.You will help users maximize the value of digital tools by providing guidance, training, and responsive support.Working with customers across North America and internationally, you will play an important role in improving user experiences and product adoption.This opportunity is ideal for someone who enjoys helping others, learning new technologies, and making a direct impact in a growing SaaS environment.