ABOUT THE ROLE Hinge Health is accelerating our Commercial productivity through the Commercial Catalyst program—automating Client Success (CS) workflows, improving Commercial data infrastructure, and laying the foundation for a buyer‑facing portal experience. We’re hiring a mission driven Product Manager to lead this cross‑functional initiative and deliver measurable time savings and quality improvements across the CS lifecycle while building toward a scalable client “front door.” WHAT YOU'LL ACCOMPLISH - Define and drive the strategy and roadmap for CS workflow automation and data plumbing across the Commercial lifecycle, translating opportunities into phased product deliveries tied to measurable outcomes. - Convert operational pain points into clear product requirements (PRDs), experiments, and iterative rollouts that reduce manual effort and improve client retention. - Lead discovery with CS, Implementation, and R&D to standardize metrics, templates, and playbooks so they can be automated, measured, and continuously improved. - Partner with Engineering and Data to ship reliable integrations and automations across core Commercial systems (e.g., CRM, communications, scheduling, an