Principal Product Manager - Consumer & Customer Experience Platform

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager - Consumer & Customer Experience Platform based in United States. This is a senior product leadership opportunity focused on shaping AI-powered customer engagement and sales enablement solutions at global scale.You will define product vision, strategy, roadmaps, and lifecycle management for strategic digital platform capabilities.The role sits at the intersection of product management, customer experience, data, analytics, and artificial intelligence.You will translate complex customer and business needs into scalable products that deliver measurable commercial and customer value.Working across engineering, data science, analytics, UX, and business teams, you will lead through influence and align diverse stakeholders.The position offers significant visibility and the opportunity to shape innovative digital experiences across global markets.It is ideal for an experienced product leader who thrives on complex challenges, emerging technology, and customer-centric innovation.