🌟 Patient Support Supervisor

📍 Specialty Pharmacy | Team Leadership | Healthcare Operations

💼 About the Role

Shields Health Solutions is seeking a motivated, results-driven leader to join our growing Patient Support Center. This role is ideal for someone who enjoys leading teams, improving performance, and delivering excellent patient care in a fast-paced specialty pharmacy environment.

You’ll oversee daily operations, coach team members, and ensure high-quality patient support and service level performance.

🚀 Key Responsibilities

👥 Leadership & Team Management

• Lead and manage a team of Patient Support Associates
• Provide coaching, performance management, and development
• Support hiring, onboarding, and training
• Motivate team members in both remote and onsite environments