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Partner Success Manager

Xero
16 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
The role / impact As a Partner Success Manager at Xero, you will drive retention and revenue growth across an assigned portfolio of accounting and bookkeeping partners. You will champion the adoption of the full Xero platform, helping partners realise measurable value through proactive business reviews, strategic success planning, and tailored growth solutions. By connecting partner needs with the right Xero featuresโ€”including online bill pay, payroll, analytics, and AI-powered capabilitiesโ€”you will uncover expansion opportunities, improve subscription attach rates, and secure long-term retention. Your work directly strengthens partner practices while helping small businesses thrive. The team & how they connect You will join a dedicated post-sales team working side-by-side with Solutions Consultants to deepen partner engagement and support account growth. Together, you will collaborate closely across Customer Experience, Marketing, Sales Operations, and Finance to deliver joined-up support for accounting and bookkeeping firms. By acting as trusted strategic advisors, the team ensures our partners have everything they need to scale their practices effectively. Initially, you will fo... Click Apply to read the full job description.