This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Líder de Customer Success based in Brazil. This role offers the opportunity to lead customer success strategies and develop high-performing teams within a fast-paced technology environment. You will be responsible for strengthening customer relationships, improving operational processes, and driving retention and expansion outcomes. The position combines people leadership, data-driven decision-making, and strategic collaboration across multiple areas. You will help shape customer journeys, optimize team performance, and create scalable success practices. The ideal candidate is passionate about customer experience, team development, and innovation in SaaS or technology-driven businesses. This is an opportunity to make a direct impact by building strong customer relationships and fostering a culture of continuous improvement.