NOC Operator

Getty Images is looking for a NOC Operator who enjoys working with a diverse set of technologies and takes pride in their attention to detail. Someone who is looking to develop new skills and strengthen existing ones as they prepare for the next steps in their career. The mission of the NOC at Getty Images is to provide 24x7 support of our production systems, minimizing customer impact by identifying, resolving, and (when vital) escalating issues as quickly as possible. This support is not limited to technical restoration; we also advise, coordinate resources, and provide leadership via strict adherence to our Incident Management process. When not actively responding to alerts or running incidents, you are encouraged to spend your time working on projects that improve your team's responsiveness and sharpen your technical skills. Your next challenge: You will join a team of highly collaborative and curious NOC operators who are as comfortable working with a wide range of tools as they are willing to take the initiative on an incident bridge. As a team member you respond quickly to new alerts; triaging, resolving, or escalating as needed. From within the NOC you will have the opportu... Click Apply to read the full job description.