Certified Medical Assistant (Remote)

SteadyMD is a technology company and healthcare provider that powers high-quality telehealth experiences for its partners, including fast-growing digital healthcare companies, labs, pharmacies, large employers, and other organizations. SteadyMD initially launched in two states: California and Missouri. By 2018, the company was licensed, operating, and providing care in all 50 states. Reporting to the Medical Director of Clinical Operations, the Certified Medical Assistant will be a key team member of the collaborative care team. The CMA serves as a liaison between providers, partner programs, pharmacies, insurance plans, support staff, patients, and others. They respond to inbound requests and assist with virtual care activities such as medication refills, connecting patients with clinicians, communicating test results, and providing patient education and support. Duties & Responsibilities:Patient Outreach & Lab Callbacks: Conduct a high volume of outbound patient calls daily, primarily related to laboratory results and follow-up needs across various SteadyMD client programs. Communicate approved information, answer patient questions within scope, and escalate cli... Click Apply to read the full job description.