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Manager, Customer Support

Sproutsocial
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support

Description

Sprout Social is looking to hire a Manager, Customer Support to the Customer Support team in the U.S. 

Why join Sprout’s Customer Support team?

At Sprout Social, our Customer Support team builds the foundation of trust that allows our global customers to thrive. We are the face of Sprout, providing the clarity and speed required to turn complex challenges into seamless solutions. One of the most unique and exciting aspects of our support team is that we don’t have customer assignments or individual workloads—it’s a group workload. We consider ourselves a community and function as such, supporting one another from day one to reach our goals and grow in our career.

In this role, you’ll become an integral resource for the entire organization, partnering with teams across the business to share feedback and drive excellence. We view Customer Support as a premier launchpad for long-term impact; we are committed to coaching you through a wide array of skills that set you up for success at the forefront of the tech industry. If ... Click Apply to read the full job description.