Maintenance Technical Support Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Maintenance Technical Support Coordinator based in United States. This role provides advanced technical support for critical roadside breakdowns across a large commercial vehicle fleet.You will take ownership of Tier 2 emergency cases, using your maintenance expertise to diagnose issues and determine the most effective resolution.The position combines technical troubleshooting, customer communication, cost awareness, and real-time decision-making.You will work directly with drivers, dispatchers, service providers, and maintenance teams to restore vehicle uptime quickly and safely.The role also contributes to improving fleet reliability by identifying recurring breakdowns, OEM quality concerns, and warranty-related issues.You will share technical knowledge, mentor Tier 1 support teams, and help strengthen maintenance processes and training.This is a high-impact opportunity for an experienced transportation maintenance professional who thrives in fast-paced, high-pressure environments.