This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Support Specialist based in Switzerland. Join a remote-first technology environment where you will play a foundational role in building and improving internal IT support operations. As the first dedicated IT Support Specialist, you will take ownership of the support queue and become the trusted point of contact for employees across multiple teams and business units. You will provide hands-on assistance with workplace technologies, manage access and device processes, and contribute to improving IT efficiency through automation. This role offers the opportunity to work closely with experienced IT professionals while gradually expanding into process optimization and automation initiatives. If you enjoy solving technical challenges, helping users succeed, and creating scalable support solutions, this position provides meaningful ownership and growth potential.