C

IT Support Specialist

Coderio
4 months ago
Full-time
Remote
Worldwide
Remote Customer Support
About Coderio Coderio designs and delivers scalable digital solutions for global companies. With a strong technical foundation and a product-oriented mindset, our teams lead complex software projects from architecture through execution. We value autonomy, clear communication, and technical excellence. We work closely with international teams and partners, building technology that creates real impact. 🌍 More information: coderio.com We are looking for We are looking for a proactive, balanced, and customer-oriented IT Support Specialist based in Buenos Aires (CABA) to help us structure and professionalize our support operations.. Responsibilities End-User Support: Provide L1 and L2 technical support to internal users across Latin America and the US, troubleshooting hardware, software, and basic network issues. OS Management: Install, configure, and maintain our fleet of workstations, supporting a 50/50 split of Windows and macOS environments. Access & Identity: Manage user accounts, licenses, and permissions, primarily utilizing Google Workspace and Microsoft 365/Entra ID. Documentation & Self-Service: Proactively create clear, step-by-step guides, FAQs, and standard operating proced... Click Apply to read the full job description.