Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. This position is expected to participate in an on-call rotation. What You’ll Do - Serve as a senior technical escalation point, troubleshooting the hardest infrastructure and platform issues down to the hardware, driver, or kernel level when needed - Quickly and accurately distinguish between hardware failures, driver issues, kernel-level problems, and customer workload misconfiguration, so issues get resolved correctly the first time - Proactively identify process, tooling, and documentation gaps, and go fix them, not just wait for them to be assigned - Use AI tools effectively to build scripts, automations, or small internal tools that close real operational gaps (no professional development background required) - Perform root-cause analysis across distributed systems, clusters, and GPU infrastructure -... Click Apply to read the full job description.