Data Analyst, Trust & Safety

Email is unlike any other medium in the world. With just an address, anyone can talk to anyone, no matter their location, status, or class. It’s democratized access, it’s a sacred privilege, and it’s worth protecting at all costs. Resend is building the most accessible email platform for developers. As we’ve grown to 1M+ users and continue to onboard thousands of new users every day, the pressure of maintaining a safe place for good senders continues to build up. As the first Data Analyst on our Trust & Safety squad, you will wear many investigative hats— identifying abuse patterns, analyzing behavioral signals, and developing scalable detection systems that prevent harmful users and enable good senders and scale. In this role, you will… - Root-cause investigations of unexpected events or spikes - Deeply understand and stay up to date on email abuse vectors and trends - Define, instrument, and monitor key metrics: time to detect, false-positive rate, coverage, enforcement latency - Build dashboards and reports for real-time and historical visibility into behavior and policy violations - Analyze signal effectiveness: precision, recall, drift, overlap, etc - Work with data engineerin... Click Apply to read the full job description.