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Customer Success Manager, APAC

Instructure
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Customer Success Manager, APAC Customer Success Managers are part of Instructureโ€™s Customer Success team and act as trusted partners to our customers. In this role, youโ€™ll own the customer relationship across a portfolio of education customers in Asia, helping them realise measurable value from the Instructure ecosystem, achieve their strategic goals, and build a strong foundation for long-term success. Youโ€™ll take a consultative, proactive approach: understanding each customerโ€™s priorities, bringing structure to their success journey, identifying risk early, supporting renewal readiness, and recognising opportunities for growth. Success in this role is measured through customer outcomes, value realisation, strong relationships, retention, and growth. AS A CSM ... Click Apply to read the full job description.