Customer Success & Enterprise Support Lead, APAC

Perplexity is an AI-powered answer engine used to solve billions of queries every month. We build accurate, trustworthy AI that powers decision-making for curious people and organizations worldwide. As we scale across Asia-Pacific, we are investing in a regional team that can deliver the same world-class experience our Enterprise Pro customers expect, in their language, in their time zone, and to their service standards. The Perplexity APAC team is the frontline for delivering Perplexity AI's industry-leading search capabilities to enterprise clients and individual users across Asia-Pacific markets. The team partners closely with Product, Engineering, Localization, and Technical Success to resolve complex technical issues while adapting our global support and success frameworks to regional expectations. This is a hybrid Customer Success and Enterprise Support role. You will own a book of Japan-headquartered Enterprise accounts end to end — onboarding, adoption, retention, and growth — while also serving as the senior technical escalation point for APAC support. Responsibilities Customer Success & Growth - Execute the Enterprise customer success strategy in APAC, serving as the prim... Click Apply to read the full job description.