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Customer Success Enablement Manager

Ashby
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support
ABOUT ASHBY - We’re building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence - Raised our Series D earlier this year, and we’re growing ARR >100% YoY - Have over 3,000 amazing customers including OpenAI, Ramp, Deliveroo, Notion and Reddit - Built multiple products to win both land-and-expand and material new business deals - Rapidly moving up-market with no signs of slowing down - Implemented AI https://www.ashbyhq.com/blog/recruiting/ai-assisted-application-review-in-practice throughout the platform - Known for our pace of innovation and advanced analytics ABOUT THIS ROLE: As the Customer Success Enablement Manager, you will be a critical partner to our Customer Success organization, ensuring CSMs, Implementation Specialists, Contract Management and Professional Services teams have the skills, knowledge, and resources to deliver exceptional customer outcomes. Reporting to the Head of Revenue Enablement, you will refine and execute programs that accelerate CSM and Professional Service onboarding, reinforce customer engagement excellence, and ensure CS leaders and their teams are consisten... Click Apply to read the full job description.