Customer Engagement Representative (Remote, Contract)

Make a real difference in people’s home-buying journey—right from your own home.

Neighborhoods.com is seeking a Customer Engagement Representative to provide exceptional customer support from home, via various support channels, for our brands. This hourly 1099 contract role involves resolving customer inquiries, creating and assigning leads, and upholding our customer service excellence. You’ll play a key part in helping customers find somewhere they will love to call home!

Shifts for this position will be between 7 AM and 7 PM US Central time, 7 days a week (including weekends). 

What You’ll Do

• Provide warm, responsive support across email, chat, and phone
• Build rapport with customers to understand their needs and guide them through the next step in their journey
• Use scripts and tools to create a consistent, top-tier customer experience