Cloud Support Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cloud Support Engineer based in India. This role offers the opportunity to support customers operating critical workloads across Linux, cloud, and open source environments.You will act as a trusted technical advisor, helping engineering teams troubleshoot complex infrastructure and application issues.The position combines hands-on technical problem solving with strong customer communication and relationship management.You will investigate incidents, analyze logs and stack traces, identify root causes, and collaborate with engineering teams on effective resolutions.You will also contribute to the broader technical community by documenting solutions and sharing knowledge through accessible technical resources.The role suits a curious and empathetic engineer who enjoys solving challenging problems while helping customers succeed with open source technologies.You will work in a highly distributed environment with global collaboration and opportunities for continuous learning and professional growth.