Client Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Success Manager based in Canada. This role sits at the intersection of customer success, learning strategy, and SaaS adoption.You will manage strategic client relationships while helping organizations maximize the value of their learning technology investments.The position combines relationship management with hands-on Learning & Development expertise to design and optimize impactful learning programs.You will guide customers throughout their lifecycle, from onboarding and adoption through expansion, advocacy, and renewal.Using data and business insight, you will connect learning outcomes and product usage to measurable organizational goals and ROI.You’ll collaborate closely with Product, Support, Professional Services, and Account Management teams in a commercially minded environment.This is an opportunity to become a trusted advisor to customers while directly influencing retention, growth, and learning outcomes.