Why You'll Love This Role:
As a Customer Success Manager at Newsela, you will own and grow a large portfolio of customers, driving measurable outcomes across retention, adoption, and expansion.
You will operate like the CEO of your book of business - managing 150–300 accounts with urgency, focus, and accountability. This is a high-volume, outcomes-driven role that blends Customer Success with an account management mindset. Success is defined by impact: helping more teachers and students succeed while meaningfully growing the business.
You will prioritize the highest-impact work, proactively engage customers through calls and meetings, and use data and systems to identify ri... Click Apply to read the full job description.