Analista de Suporte

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Suporte based in Brazil. This role is ideal for a customer-focused professional who enjoys solving problems and helping users get the most from technology. You will provide support across multiple channels, investigate issues, and guide customers toward effective solutions. The position combines technical troubleshooting with communication, empathy, and relationship management. You will also contribute to a positive customer experience by handling complex situations and resolving conflicts with a proactive approach. The role offers exposure to data analysis, databases, and software functionality in a collaborative environment. It is a great opportunity for someone looking to grow both technically and professionally while making a direct impact on customer satisfaction.