This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Zendesk Implementation Consultant based in India. This is a customer-facing consulting role focused on delivering end-to-end Zendesk implementations and optimization projects for global customers.You will lead discovery, solution design, configuration, testing, deployment, and post-launch support.The role combines hands-on platform expertise with business consulting, stakeholder management, and customer success.You will translate business requirements into scalable workflows, automation, reporting, and service-management solutions.Working closely with customer leadership and internal technical teams, you will help organizations maximize the value of their Zendesk environments.The position offers significant autonomy in a fully remote setting, with collaboration across US and European time zones.It is an opportunity to deepen your expertise across CX, SaaS, automation, AI-powered support, and enterprise service transformation.