Workplace Experience & People Engagement Manager

OUR STORY:

Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.



THE OPPORTUNITY:  

As our Workplace Experience & People Engagement Manager, you’ll shape the day-to-day moments that make work feel smooth, welcoming, and worth showing up for - from their first day to their everyday office moments and company-wide gatherings.


YOUR RESPONSIBILITIES:

- Own and evolve our employee experience initiatives across workplace, engagement, wellness, and community, creating experiences that help people connect, collaborate, and do their best work.

- Lead day-to-day workplace operations, including vendor management, facilities coordination, office services, and clear service standards that keep things running reliably and at a high bar.

- Build scalable ways of working (templates, checklists, playbooks, self-service guides) that reduce friction, increase consistency, and make it easy for teams to get what they need.

- Manage key onboarding and offboarding workplace touchpoints, including office introductions, welcome moments, equipment/access coordination with partners, and thoughtful “start and finish” experiences.

- Plan and deliver company events and engagement moments (from all-hands to team events), balancing strong operational execution with a warm, hospitality-led approach.

- Partner closely with People, IT, Finance, and regional stakeholders to align on standards, policies, budgets, and continuous improvements — using feedback and data to prioritise what matters most.

- Act as a culture ambassador in how you show up and lead: communicating clearly, and creating the conditions for teams to thrive together.

- The role is Office-based role due to its nature.


YOUR PROFILE:

- You have 3+ years of experience in workplace experience, office management, hospitality, events, or people engagement roles, with ownership over end-to-end operations or programmes.

- You bring a strong service mindset and you care about details — without losing sight of what actually makes an experience great.

- You’re highly organised and calm under pressure, able to manage multiple priorities and stakeholders with structure, clarity, and follow-through.

- You think in scalable systems: you create processes, playbooks, and clear standards rather than relying on one-off heroics.

- You’re comfortable using workplace technology (and AI to