Workplace Experience Manager

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.


YOU'LL THRIVE AT LIVEKIT IF YOU:

- obsessed with making the best product for our customers.

- are known as the go-to person for tackling tough problems

- work hard and can build and ship fast

- focused on polish, detail and quality

- are a fast learner, frequently picking up new tips, tricks, and skills.

The best way to impress us is with thoughtful ways you’d implement LiveKit, and potentially tinkering with it 😊


ABOUT THIS ROLE:

We’re looking for a hands-on, highly autonomous Office & Employee Experience Manager to help launch and run our San Francisco office while enhancing the employee experience across our hybrid teams.

You’ll play a key role in building our office from the ground up—partnering with Design, Finance, IT, and vendors to create a functional, welcoming environment. Once launched, you’ll own day-to-day operations and ensure the office runs seamlessly

In this role, you’ll be the go-to person onsite, managing office logistics, IT device shipments as needed, supplies, and occasional support for onsite interviews. You’ll also help shape in-person culture by planning events, coordinating offsites, and creating experiences that help employees feel connected, celebrated, and engaged across hybrid work environments


WHAT YOU’LL DO:

- Support the setup and launch of our San Francisco office

- Manage all aspects of ongoing office operations, including maintenance, security, vendors, and supplies

- Handle mail, packages, and IT device shipping/receiving logistics

- Serve as the main point of contact for employees, visitors, and candidates

- Support onsite interviews and ensure a smooth candidate experience when needed

- Plan, coordinate, and execute virtual and in-person events, including offsites, celebrations, learning sessions, and team-building activities

- Manage internal branding for People programs such as onboarding swag, recognition initiatives, etc.

- Troubleshoot operational issues proactively and continuously improve office and employee experience processes


WHO YOU ARE:

- 3–5+ years of experience in office management, workplace operations, or employee experience roles.

- Highly organized, detail-oriented, and capable of managing multiple priorities independently.

- Strong interpersonal skills; comfortable representing the company to employees, vendors, candidates, and visitors.

- Proactive problem-solver with hands-on operational and employee experience experience.

- Experienced in coordinating events, offsites, and employee engagement programs.

- Comfortable assisting with IT logistics, shipping, and rece