This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VP, Support based in the United States. This executive leadership role offers the opportunity to define and scale a world-class support organization within a rapidly growing technology environment.As VP, Support, you will shape the strategy, systems, and operations that drive exceptional customer experiences across integrated hardware and software solutions.You will lead the evolution from reactive support to proactive customer success by leveraging data, automation, and operational excellence.The role combines strategic vision, operational leadership, and cross-functional influence to improve products and customer outcomes.You will build scalable support infrastructure, develop high-performing teams, and establish processes designed for global growth.This is an ideal opportunity for a customer-focused leader who thrives in transformation, innovation, and high-impact environments.