We are seeking a highly experienced Bilingual Licensed Insurance Virtual Assistant (English/Spanish) to support day-to-day Commercial Lines operations. This role is ideal for a senior insurance professional with strong autonomy, deep knowledge of U.S. commercial insurance processes, and the ability to manage the full policy lifecycle with minimal onboarding. The selected candidate will play a key role in policy servicing, quoting, renewals, and carrier coordination, acting as a reliable extension of the client’s internal team in a fast-paced, service-driven environment. Key Responsibilities Manage policies throughout the full lifecycle: quote, bind, endorse, renew Process endorsements, cancellations, and policy updates accurately and efficiently Handle renewals and remarketing to ensure competitive coverage and pricing Maintain precise and up-to-date records within the agency management system (AMS) Client Communication via phone, email, and messaging Clearly explain coverage options, policy terms, and premiums Support clients with policy changes and service inquiries Conduct multi-carrier quoting and coverage comparisons Work directly with carriers to bind, amend, and renew polici... Click Apply to read the full job description.