The AI Transformation Office at Abnormal owns how the company redesigns work around AI: mapping every business function for AI opportunity, running structured workstreams across Sales, CS, Support, Marketing, Finance, HR, Legal, and Engineering, and standing up the operating model that ties stakeholders, prioritization, and delivery together.
The Transformation Strategy Manager is the day-to-day operator inside that office. You are the connective tissue between the vision for AI-redesigned processes and the AI PMs, AI engineers, and business leaders who build and adopt them. You will translate ambiguous transformation bets into concrete requirements, run the cross-functional cadence to ship them, and own the analytics that prove whether they worked.
This role sits inside the People and Transformation org reporting to the Director of AI Transformation in the Chief Transformation Officer’s organization (with a dotted line into the People team). The lens is both functional (what gets built) and future-of-work (how Abnormal operates differently as a result).