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Technical Support Representative Night shift

Nexus
1 day ago
Full-time
Remote
Worldwide
Remote Customer Support

Technical Support Representative - Night Shift

Job Description:

 We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.

 

Key Responsibilities:
- Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues. 
- Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software. 
- Assist in the setup and installation of new hardware and POS-related software. 
- Perform troubleshooting on core system remote devices. 
- Engage in various computer-related break-fix repairs as needed. 
- Effectively manage... Click Apply to read the full job description.