Technical Support Engineer (Integrations & Product) | SpringWater team | Based in Europe

Do you get a genuine kick out of solving complex technical problems while making customers feel genuinely supported? Keep reading 😉 We’re looking for a Technical Support Engineer who combines strong technical depth with a natural ability to communicate clearly and empathetically. If you thrive in a high-ownership environment where your work directly shapes the product and the customer experience - you’ll feel at home here. About the company 🚀​​ SpringWater is a sister company of Hostinger, and we are looking for a team member to join a role at an acquired company in the affiliate marketing software space. This company is a small but mighty international team with an even mightier goal: turn a strong SaaS product into a growth machine. To achieve that we are looking for a technically sharp, customer-obsessed support engineer who understands that great customer experience is itself a growth driver. Your role This isn't a typical support role. You'll use your JavaScript and HTML skills daily to troubleshoot integrations, guide users through technical setups, and collaborate with the team to improve the overall user experience. At FirstPromoter, support is a strategic function - and yo