Technical Program Manager, Customer Experience

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Manager, Customer Experience based in Canada. This role offers the opportunity to lead high-impact technology programs focused on improving customer and account experiences.You will drive complex initiatives across product, engineering, architecture, design, and business operations teams.The position requires a strategic yet execution-focused leader who can transform business objectives into successful technology delivery.You will manage programs from planning through execution, ensuring alignment, transparency, and measurable outcomes.Working in a fast-paced technology environment, you will influence stakeholders, remove delivery obstacles, and improve operational excellence.This opportunity is ideal for an experienced technical program leader passionate about customer-focused innovation and cross-functional collaboration.