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Technical Program Manager

Federato
2 months ago
Full-time
Remote
Worldwide
Remote Product

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.

What You'll Be Doing:

  • Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
  • Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
  • Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
  • Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases testing, implementation, and post implementation phases
  • Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
  • Proactively identify and communicate product improvements to product engineering leaders and stakeholders

 

Who We Hope You Are:

  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 6+ years of software engineering, systems engineering, or technical product/program management experience
  • Experience owning SaaS implementation or delivery
  • Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope.
  • Exceptional project management skills, while leading SaaS implementation projects with B2B customers
  • Experience operating autonomously across multiple